Frequently Asked Questions
Q: Can you send samples?
A: Of course, we can provide customers with free samples and express shipping services all over the world.
Q: What product information do I need to provide?
A: Please kindly provide the grade, width, thickness, surface treatment requirement should you have and quantities you need to purchase.
Q: What are the certifications for your products?
A: We have ISO 9001, MTC, and such as SGS, BV, etc. Of course, you can also appoint a tripartite organization to test.
Q: How long does your delivery time take?
A: In general, our delivery time is within 7-15 days and may be longer if the quantity is extremely large or special circumstances occur.
Q: What is your terms of payment?
A: Payment<= 1000 USD,100% in advance. Payment>=1000 USD,30% T/T in advance, balance before shipment or based on Bl copy or LC at sight.
Q: lt's my first time to import steel products, can you help me with it?
A: Sure,we have agent to arrange the shipment, we will do it together with you.
Q: Can I go to your factory to visit?
A: Of course, we welcome customers from all over the world to visit our factory.
